When the eSign link is selected, the signing process will begin. If the web browser is accidentally closed, or the document is left unsigned, the signer must wait 5 minutes before returning to sign the document. If the signer tries to follow the link sooner than 5 minutes, the message shown below will be seen. Also, if this message is seen after the 5 minute window, the signer should copy and paste the link into a different web browser. If after this the document still cannot be signed, please let the sender know you were unable to sign the document, and to try re-sending it.